Mercedes-Benz of Nottingham – Dealership Logistics Co-Ordinator
£26,000 & OTB £28,000 + Employee Benefits
45 Hours
Bring a smile to customers’ faces
As a Dealership Logistics Co-Ordinator, you will work with the aftersales team to ensure the smooth and efficient running of all vehicle preparation operations within the designated site. Working with Customer Experience Leadership, you will offer a fantastic level of service to establish requirements and timescales on each vehicle, managing the process to quality control sign off and eventually hand over to the sales department once complete.
What we can offer you
- 33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
- Retail discounts that save you money every day
- Gym discounts, cash healthcare plans, and a cycle-to-work scheme
- Car discounts for new and used purchases and servicing
- Flexible pension scheme
- Family-friendly policies that help you spend more time with the people that matter
- A wellbeing programme to support you and your family
- An internal colleague recognition system to celebrate achievements
- A community volunteering day
What you’ll do day to day
- Monitor the progress of vehicles through the preparation process and ensure that they meet agreed quality control standards as well as identifying and resolving any issues that arise during the process, keeping all parties updated
- Conduct regular inspections of vehicles, managing and maintaining quality control procedures to ensure that they meet quality standards in line with preparation requirements
- Maintain accurate records of all vehicles produced
- Liaise with suppliers and contractors as required to ensure that all necessary repairs are completed
- Gridding vehicles and identifying any vehicle preparation issues that may prevent a car from selling, suggesting ways to improve the preparation and increase sales
- Manage and process vehicles throughout the whole journey in the dealership
- Build and maintain positive relationships with all team members
- Managing flow of vehicles both in and out of the site and completing relevant collection/delivery notes identifying and recording and damage, missing parts or issues
- Registering and controlling key management and vehicle security
- Working with various logistics companies to maximise efficiencies for deliveries on site
Helpful skills and qualifications
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
- Has a genuine desire to help people and the team
- Efficient and able to work to deadlines
- Work as part of a team
- Attention to detail
- Welcomes feedback and support to optimise performance
- You must have excellent communication skills
- Ensures compliance with relevant guidelines and policies adhered to
- Previous experience in vehicle preparation would be an advantage but not essential
Be part of something big
Group 1 Automotive is on an exciting growth journey. We’re the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI.
Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
In return, we recognise that the success of our business is because of our fantastic people. Which is why we’re committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.