Job Description
This role is categorized as hybrid. This means the successful candidate is expected to report to Warren - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.
The Dealer Contractual Group (DCG) is a unique support team within the Sales Operations Organization. The DCG Team is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests, support dealers, and ensures compliance and alignment to the GM Dealer Sales and Service Agreement.
The Contractual Manager oversees a portfolio of change requests to update pertinent dealer information. Change requests must be processed timely with adherence respective of state statutes. Within the DCG, the Contractual Manager is the subject matter expert supporting GM Policy, processes, and procedures as they relate to the Dealer Sales and Service Agreement (DSSA).
Role Responsibilities:
The Contractual Manager is responsible for processing contractual changes consistent with the state franchise statutes and the DSSA. Duties include:
· Securing documentation to process change requests by collaborating with Dealers and GM stakeholders teams such as GM Legal, Market Analysis, Regional Directors and Zone Managers
· Assisting Dealers, Dealer Candidates, GM Legal, and field teams with proposals, current network planning, request, and system activities
· Advise Dealers and GM field personnel on GM Dealer Contractual Group (DCG) policies and procedures
· Meet with GM stakeholders and attorneys on Dealer proposals and current dealer network activities
· Prepare Dealer contracts, Program Enrollment Forms, template letters, draft ad hoc letters, complete Dealer activations and update Dealer information in systems and logs
· Conduct financial analysis; Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups
· Complete Area Primary Responsibility (APR) notice requirements;
· Provide deposition or testimony regarding the processing of Dealer requests as required by GM Legal and review DCG SharePoint files annually for ILM compliance
· Additional general duties related to processing Dealer requests and maintaining dealer files such as sending and receiving faxes, routine scanning, mailing, and copying etc.
Additional Job Description
Role Qualifications
· Associate's degree in marketing, business or other related
· 2+ years in a fast pace, business environment
· Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint, Teams), Share Point, and managing database information
· Excellent attention to detail and the ability to multi-task
· Ability to build relationships and positively collaborate with others
· Proficient analytical, statistical, and problem-solving skills
· Efficient organizational and time management skills
· Growth mind-set with effective oral, written and communication skills
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
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Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.