Job Description
General Motors is expanding into Europe, and we’re looking for passionate individuals like you to join us at our Cadillac City Store in Cologne. Are you ready to be part of something special?
At Cadillac City, every customer interaction is an opportunity to create a memorable experience. As a Cadillac City Attendant, you’ll play a crucial role in delivering exceptional service and shaping the future of automotive retail.
Your mission: To build meaningful relationships, assist customers on their journey, and elevate the Cadillac brand with every interaction.
What You’ll Do:
- Greet, Welcome and engage customers in our showrooms and events as our first customer touch point
- Identify potential sales opportunities as the first stage of sales development to pass to sales staff
- Generate leads through outreach programs including calling, face to face engagements and events
- Organise and conduct test drives to qualify leads and hand potential buyers to guides as part of a sales development process
- Support in showroom operations at flagship stores, event pop ups and delivery locations
- Report on customer feedback and experience from showroom and product perception
Must haves:
- 2+ years experience in Customer Support, Customer Service or Luxury Retail
- Exceptional people skills including strong oral and written communication
- Experience with prospecting, lead generation and lead development
- Fluent German and English language skills
- Previous exposure to Automotive industry working with OEM’s is favorable
- Driver’s license (clean record)
- Willingness to work on weekends, flexibility is key
- Passion for EVs, GM’s/Cadillac’s products
Why You'll Love it Here:
- Boundless Opportunities: Unleash your potential in a dynamic environment where every day brings new challenges and opportunities for growth.
- Collaborative Culture: Join a team of passionate individuals who are dedicated to pushing boundaries, driving innovation, and achieving greatness together.
- Global Impact: Make your mark on the global automotive industry as part of a brand that's synonymous with luxury, performance, and excellence.
- Rewarding Benefits: Enjoy competitive compensation, comprehensive benefits, and perks that make every milestone worth celebrating.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.