We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Luton. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach.
Benefits include:
- Holidays from 20 working days plus all bank holidays, increased in line with service.
- Monthly and Yearly Sales and Contribution bonuses available.
- Monthly and Yearly Promotional incentives.
- Company Van to use to and from work.
Responsibilities:
- Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning.
- Develop and implement strategies to achieve sales targets and increase market share.
- Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly.
- Manage inventory levels, minimizing excess or obsolete stock.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
- Develop a high-performing team, fostering a positive work environment and promoting teamwork.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions.
Requirements:
- Proven experience as a Branch Manager or in a similar role within the Motor industry.
- In-depth knowledge of automotive parts, accessories, and related products.
- Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships.
- Proficient in using computer systems and software relevant to the industry.
Knowledge of the local areas and customer base would be a distinct advantage.
Company Information
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.